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Q
10[전시&체험교육] 반드시 사전예약을 해야만 관람이 가능한가요?
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A
자유 관람의 경우에 개관 시간 내 관람이 가능합니다. (센터 개관시간 : 09:30~17:30)
전시해설 또는 체험프로그램의 신청을 원하시는 경우에는 반드시 홈페이지를 통해 사전 예약하여 주시길 부탁드립니다.
* 홈페이지 예약은 일주일 전까지 가능합니다.
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Q
11[전시&체험교육] 신청인원이 정원을 초과하는 경우 어떻게 해야 하나요?
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A
전시해설 또는 체험프로그램 정원보다 신청인원이 많은 경우에는 반드시 사전에 연락을 주셔야 합니다.
전시해설이나 체험프로그램의 정원이 초과되면 혼잡하여 안전사고가 발생할 수 있고 운영에 차질이 빚어질 수 있으므로,
신청인원이 많은 경우에 반드시 사전에 연락하여 주시기를 부탁드립니다.
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Q
12[전시&체험교육] 서울에너지드림센터의 관람하려면 어떻게 해야 하나요?
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A
전문 해설사인 교육강사를 통해 1층 에너지드림관과 2층 서울기후변화배움터의 전시해설이 운영되고 있습니다.
해설을 원하시는 경우 사전에 홈페이지를 통해 전시해설을 예약하셔야 합니다.
● 전시해설은 약 40분 정도의 시간이 소요됩니다.
● 자체해설을 진행하는 체험전문기관이거나 10인 이상의 소규모 단체의 경우에도 사전 예약을 해주시길 바랍니다. (체험전문기관의 경우 전화로 예약 가능)
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Q
13[전시&체험교육] 예약 날짜 , 시간 및 관람 인원을 변경할 수 있나요?
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A
예약 날짜와 시간 변경을 원하시는 경우에는 예약을 취소하신 뒤 홈페이지를 통해 희망하시는 날짜와 시간에 다시 예약하시면 됩니다.
단, 예약한 날짜에 인원수 변동이 있을 경우에는 교육팀으로 전화를 하셔서 예약 인원을 변경하실 수 있습니다.
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Q
14[전시&체험교육] 전시해설 또는 체험프로그램 예약 취소는 어떻게 해야 하나요?
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A
예약시스템에서 '예약조회'를 클릭한 후 휴대전화번호를 입력하시면 확인 및 취소가 가능합니다.
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Q
15[교육 및 행사] 학교나 동아리, 기관 등 단체 예약을하려면 어떻게 해야 하나요?
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A
교육 및 행사에서 '단체교육'을 클릭하시면 온라인 신청서를 작성하실 수 있습니다.
신청서를 제출하시면 담당자가 유선으로 일정과 프로그램에 대해 상담해드린 후 예약을 확정해드립니다.
▶ 단체신청 바로 가기 클릭
Privacy Policy
Privacy Policy
SEOUL ENERGY DREAM CENTER (hereinafter "Company") establishes and discloses this Privacy Policy to protect the personal information of data subjects and to handle related complaints promptly and smoothly, in accordance with the Personal Information Protection Act.
Article 1 (Purpose of Processing Personal Information)
The Company processes personal information for the following purposes. Personal information being processed shall not be used for purposes other than the following, and if the purpose of use changes, necessary measures such as obtaining separate consent shall be taken in accordance with applicable laws.
- Membership registration and management
Personal information is processed for the purposes of confirming membership intent, identification and authentication for membership services, maintaining and managing membership, and preventing unauthorized use of services. - Customer inquiry handling
Personal information is processed for receiving inquiries through 1:1 inquiries and bulletin boards, contacting for fact verification, and notifying processing results.
Article 2 (Items of Personal Information Processed)
The Company processes the following personal information items:
| Category | Required Items | Optional Items |
|---|---|---|
| Membership Registration | Email, Name, Password | Phone Number |
| Board Posting (Non-member) | Author Name, Password | |
| 1:1 Inquiry (Non-member) | Name, Email | - |
During the use of services, IP addresses, access logs, cookies, and service usage records may be automatically generated and collected.
Article 3 (Processing and Retention Period)
The Company processes and retains personal information within the period of retention and use consented to when collecting personal information from the data subject, or within the period prescribed by law.
- Member information: Until membership withdrawal. However, if an investigation related to a violation of applicable laws is in progress, until the completion of said investigation.
- Non-member board post information: Until the post is deleted.
- 1:1 Inquiry information: 3 years after completion of inquiry processing (retention of records related to consumer complaints or dispute resolution under the Act on Consumer Protection in Electronic Commerce).
Article 4 (Provision of Personal Information to Third Parties)
The Company processes personal information only within the scope specified in Article 1 (Purpose of Processing Personal Information), and provides personal information to third parties only in cases falling under applicable laws.
Currently, we do not provide personal information to third parties.
Article 5 (Entrustment of Personal Information Processing)
The Company may entrust personal information processing as follows for smooth processing:
| Entrusted Party | Entrusted Tasks |
|---|---|
| Web Hosting Provider | Server Operation and Management |
Article 6 (Destruction Procedures and Methods)
- The Company shall destroy personal information without delay when it becomes unnecessary due to expiration of the retention period or achievement of processing purposes.
- Destruction procedure: Information entered by users is transferred to a separate database after the purpose is achieved and destroyed after a certain period in accordance with internal policies and applicable laws.
- Destruction method: Personal information in electronic file format is deleted using technical methods that make the records irreproducible, and personal information printed on paper is destroyed by shredding or incineration.
Article 7 (Rights and Obligations of Data Subjects)
- Data subjects may exercise the following rights related to personal information protection at any time:
- Request to view personal information
- Request for correction in case of errors
- Request for deletion
- Request to suspend processing
- Rights may be exercised in writing, by phone, or by email, and the Company shall take action without delay.
- If a data subject requests correction or deletion of personal information errors, the Company shall not use or provide the personal information until the correction or deletion is completed.
Article 8 (Measures to Ensure Safety of Personal Information)
The Company takes the following measures to ensure the safety of personal information:
- Password encryption: User passwords are encrypted for storage and management, so only the user can know them.
- Technical measures against hacking: Security programs are installed and regularly updated and inspected to prevent leakage and damage of personal information caused by hacking or computer viruses.
- Access restriction: Access to personal information is controlled through the granting, changing, and revoking of access rights to the database system that processes personal information.
Article 9 (Personal Information Protection Officer)
The Company designates a Personal Information Protection Officer as follows to take overall responsibility for personal information processing and handle complaints and remedies related to personal information processing:
| Privacy Officer | 서울에너지드림센터 |
| Contact | 02-3151-0562 / seouledc@seouledc.or.kr |
Article 10 (Changes to This Privacy Policy)
This Privacy Policy is effective from the date of implementation. Any additions, deletions, or corrections due to changes in laws or policies will be announced through notices at least 7 days prior to the effective date of the changes.
Effective Date: From the date of posting on the Site